1. General Provisions

Käesolev privaatsuspoliitika määrab kindlaks, kuidas Grassy Sports OÜ (edaspidi “Ettevõte”), kes on PaddleSmash mängu ametlik edasimüüja ja maaletooja Eestis, kogub, kasutab, säilitab ja avaldab teavet, mida Teie (edaspidi “Klient”) meie e-poe kaudu (edaspidi “E-pood”) esitate.

2. Collected Data

When placing an order, we request the following information from the Customer:

• First and last name
• Company name (optional)
• Country
• Street and house number
• Postal code
• City/Town/Village
• Email address
• Phone number

3. Use of Data

The collected data is used for the following purposes:

• Processing and delivering orders
• Preparing and sending invoices
• Communicating with the Customer during the order fulfillment process

4. Payment Terms

After placing an order, an invoice will be sent to the Customer via email. Upon receiving the invoice, the Customer must make a transfer to the bank account specified on the invoice and include the name and invoice number in the payment description. The product will be shipped after the invoice is paid and the funds are received.

5. Cookies

We use cookies to improve the Customer's experience on our Online Store. Cookies help us remember the Customer's preferences and provide a smoother and more personalized service.

6. Data Protection and Retention

The Company retains the Customer's personal data until the purpose of processing is fulfilled or the basis for processing no longer applies. The Company will not retain data beyond the expiration of statutory retention periods or as long as necessary to resolve potential claims and legal disputes.

7. Customer Rights

The Customer has the following rights regarding the Company, subject to limitations arising from data protection laws and conditions for exercising these rights:

• The right to access information about their personal data being processed;
• The right to correct personal data if it is inaccurate;
• The right to request deletion of personal data;
• The right to request restriction of personal data processing;
• The right to object to the processing of personal data;
• The right to obtain information about the right to data portability;
• The right to refuse further data processing.

8. Changes to the Privacy Policy

The Company reserves the right to amend this privacy policy. All changes will be published on our Online Store's website.

9. Contact Information

If you have any questions about this privacy policy, please contact us at info@grassysports.ee